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Returns & Refund Policy

Due to the cosmetic nature of our products, all sales are final and refunds are not available.

If you receive an item that is damaged or incorrect, please Contact Us with your order number and details about the issue and we will respond quickly with instructions for how to resolve it.

Shipping

We can ship to virtually any address in the world from our North Carolina warehouse.  Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  We are unable to ship to PO Boxes.

Privacy

At EastWest Bottlers, like any good moonshiner, we value your privacy. Third parties (such as AdRoll) may place cookies on your browser for targeted advertising purposes. Information collected may include IP addresses, cookie identifiers and website activity. You may opt out here. We promise to not share your e-mail address, or any other private information, with third parties. Your information is used, as necessary, to fulfill orders, keep you informed (if you wish) and for customer service. If you have any questions about the details of our privacy policy, please don't hesitate to contact us.

The personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use Pixel Tags to collect additional information regarding your browsing experience. This information will be used to make our future marketing efforts more efficient and to provide you with a more relevant and timely brand and shopping experience. This information may also be shared with our third party service providers that assist us with our marketing efforts and with other marketers whose products or services we feel may be of interest to you. If you prefer that we do not share your name and address with other marketers, please email us at contact@eastwestbottlers.com.